Your privacy matters to us. This Privacy Policy explains how Meraki Eye Art LLC collects, uses, stores, protects, and shares information when you visit our website, submit a form, place an order, receive communications, or purchase custom iris artwork.
This Privacy Policy applies to Meraki Eye Art LLC, our website located at www.merakieyeart.com, our order forms, customer communications, products, services, and related business activities.
We may collect information you provide directly to us when you place an order, submit a form, contact us, opt in to communications, or interact with our website.
Because our business creates custom iris artwork, we collect iris photographs and finished artwork files as part of fulfilling your order.
We retain iris photographs, edited images, and finished artwork files indefinitely unless you request deletion. This allows us to resend digital files, assist with reorders, provide customer support, and help with replacement or reprint requests.
You may request deletion of your iris photographs or artwork files at any time by contacting us at privacy@merakieyeart.com.
We use your information to:
We accept payments through Square, credit card, Apple Pay, Google Pay, Venmo, Cash App, Zelle, and cash where available. Some credit card payments may be manually entered into Square.
We do not store your full credit or debit card number. Payment information is processed by third-party payment providers according to their own privacy and security practices.
If you opt in to receive non-marketing text messages, we may send messages related to your order, including order confirmations, artwork completion notifications, digital download availability, shipping updates, delivery notifications, and customer service communications.
If you separately opt in to receive marketing text messages, we may send special offers, discounts, event announcements, new artwork releases, product updates, and promotional announcements.
Message frequency may vary. Message and data rates may apply. You may reply STOP to opt out of text messages or HELP for assistance.
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
We may use your email address to send order confirmations, digital artwork delivery, shipping updates, customer service communications, review requests, and other information related to your purchase.
Marketing emails may include special offers, event announcements, new artwork releases, product updates, and promotional messages. You may unsubscribe from marketing emails using the unsubscribe link included in our emails where available.
When you give permission through our order form or another written consent method, we may use your iris artwork or finished custom artwork on our website, social media, advertising, event displays, printed materials, and portfolio.
We do not attach your name, phone number, email address, address, or other identifying personal information to artwork used publicly unless you separately authorize us to do so.
We may photograph minors only when a parent or legal guardian is present and authorizes the service. A parent or legal guardian must approve the photography, order, artwork creation, and any optional public display permission involving a minor.
Our website may use cookies, Google Analytics, forms, and similar technologies to understand website activity, improve performance, measure traffic, and improve the customer experience.
You may control cookies through your browser settings. Some website features may not function properly if cookies are disabled.
We may share information with trusted service providers that help us operate our business, including GoHighLevel, Square, USPS, Google Drive, Gmail, Webflow, payment processors, website hosting providers, analytics providers, and customer support tools.
These providers receive information only as needed to perform services for us. We do not sell your personal information.
We retain personal information for as long as necessary to fulfill orders, provide customer support, maintain business records, comply with legal obligations, resolve disputes, and support future reorders.
Digital iris photos and finished artwork files are retained indefinitely unless you request deletion, subject to any legal or business recordkeeping requirements.
We use reasonable administrative, technical, and physical safeguards to protect personal information. However, no method of internet transmission, email communication, website submission, or electronic storage is completely secure, and we cannot guarantee absolute security.
Depending on where you live, you may have the right to request access to your information, correction of inaccurate information, deletion of certain information, a copy of information we maintain about you, or opt out of certain communications.
To make a privacy request, email us at privacy@merakieyeart.com.
California residents may have additional rights under California privacy laws, including the right to know what personal information we collect, the right to request deletion, the right to correct inaccurate information, and the right to opt out of certain uses of personal information where applicable.
Meraki Eye Art LLC does not sell personal information and does not share mobile opt-in data or SMS consent information with third parties for marketing or promotional purposes.
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices, content, or security of third-party websites.
We may update this Privacy Policy from time to time. Updates are effective when posted on this page. The “Last Updated” date above reflects the most recent revision.
For questions, privacy requests, deletion requests, or customer support, contact us at privacy@merakieyeart.com or visit www.merakieyeart.com/contact.